Experience one of the seven natural wonders of the world in this exciting day tour from Las Vegas. After a photo stop at the Hoover Dam and a stop for breakfast (included), you will spend a total of 4 hours at the Grand Canyon which gives you the maximum time to explore. The direct routing of this tour means you arrive at the canyon earlier, allowing you to skip the crowds! The West Rim's hop-on hop-off shuttle will take you to spectacular vistas at both Eagle Point and Guano Point. Why not upgrade to add a walk on the glass-bottomed Grand Canyon Skywalk and/or a thrilling helicopter flight into the canyon overlooking the Colorado River. A hot lunch at Grand Canyon and hotel pickup and drop-off are included.

Coach transportation to the Grand Canyon’s West Rim through the Joshua Tree National Forest
Photo Stop at Hoover Dam included!
Includes breakfast and a hot lunch overlooking the rim
Option to walk on the glass bottomed Skywalk 4,000 feet above the Canyon floor
Upgrade can include helicopter flight to a bluff overlooking the Colorado River
Pickups and Drop-offs at select Las Vegas Hotels

Why Travelers Choose This Tour

This tour gives you the most time at the Grand Canyon's West Rim! Spend a total of 4 hours at the Grand Canyon on this day tour from Las Vegas. Included is a stop at the Hoover Dam, round-trip transportation, breakfast, lunch and multiple upgrade options!

What's Included

Round-trip transportation by air-conditioned coach
30-Minute Hoover Dam Photo Stop
Grand Canyon Skywalk (if option selected)
Helicopter and 20 minute Landing near the Colorado River (if option selected)
Hot Meal
Hotel pickup and drop-off
Bottled water
Breakfast

Gratuities
Grand Canyon Skywalk (if option not selected)
Helicopter & 20 minute Landing near the Colorado River (if option not selected)
USD10 per person fuel surcharge (for bookings made between May 17, 2022 and March 28, 2023 )

Meeting And Pickup

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred tour option to see hours.

View tour option

Pickup details

You must confirm the exact pickup time and location for your tour by contacting the supplier directly after purchase. Failure to confirm the exact pickup time and location can cause you to miss your tour and refunds will not be granted for missed pickups.

What To Expect

This sightseeing tour to the West Rim of the Grand Canyon begins with a hotel pickup in Las Vegas. Hop aboard a comfortable, air-conditioned motor coach equipped with reclining seats, panoramic windows and onboard restroom. Then make the trek east, first stopping at the Hoover Dam bypass bridge for a great photo opportunity, a stop for breakfast (included) and then driving through Joshua Tree forests and the Mojave Desert to the Grand Canyon.

Upon arrival at the Grand Canyon, enjoy four (4) hours of self-guided exploring at the West Rim. Hike to the Eagle Point and Guano Point overlooks to take in the amazing views. Visit the Hualapai Ranch for a wild west show and enjoy a delicious hot lunch available from a variety of different outlets (included in tour price). There are many options and a variety of exciting possibilities.

There are also two upgrades to consider during this time frame. First, consider adding a thrilling walk on the Grand Canyon Skywalk, a glass walkway nearly 4,000 feet above the floor of the canyon. Secondly, there's a stunning helicopter flight. Lift off high above the canyon in a helicopter, then swoop down between its walls and land on a bluff overlooking the Colorado River. Walk around, get an up-close look at the many layers of the interior of the canyon and gain an even greater appreciation of the immensity of this natural wonder.

Las Vegas Strip

30 minutes • Admission Ticket Free

Hoover Dam Bypass

30 minutes • Admission Ticket Free

Arizona's Joshua Tree Forest (Pass By)

Grand Canyon West

4 hours • Admission Ticket Included

Eagle Point

1 hour • Admission Ticket Included

Grand Canyon Skywalk

1 hour 30 minutes • Admission Ticket Free

Guano Point

1 hour • Admission Ticket Included

Additional Info

Total weight per passenger: 204 kg
Confirmation will be received at time of booking
Infants 23 months and under are considered a lap child. If Skywalk ticket is purchased, infants must be carried on the Skywalk.
Children ages 2 years and up require a seat
Wheelchair accessible
Adult pricing applies to all passengers
Stroller accessible
Service animals allowed
If you did not select the Helicoptern upgrade, please enter N/A into the weight field.

Collapsible wheelchairs can be accommodated providing the passenger is accompanied by someone who can assist them to board and disembark the bus.
Buses equipped with a lift are based upon availability and might not be available. Should a bus equipped with a lift be required, a three day advanced notice is required, and you must contact the local tour operator immediately after booking to confirm your request.
Infants must sit on laps
There may be waiting periods at any point or attraction due to weather or passenger volumes
No personal items such as mobile phones, cameras, backpacks and purses are allowed on the Skywalk; complimentary lockers are available for storage
Hotel pickup is available for this tour/activity. Depending on the hotel, buses may not be able to access or enter every property. In this case, pickup may be redirected to a central bus stop or nearby hotel. Exact pickup details will be provided to the guest upon reconfirmation with the local tour operator.
Most travelers can participate
Advertised vehicle may be substituted based on operational requirements
This tour/activity will have a maximum of 56 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

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Q:Do you offer hotel pickup for the Grand Canyon West Rim Bus Tour from Las Vegas with Optional Upgrades?

A:Yes! Pickup is available from most Las Vegas Strip and Downtown Las Vegas hotels in a luxury air-conditioned motorcoach. When booking your tour, please advise where you are staying in order to schedule a pick-up and drop-off at your hotel.

Apr 2021

Q:How can I arrange pickup if I'm not staying on the Strip or Downtown?

A:Hotel pickup is only available from the hotels listed in the "Tour Details" section at checkout. Please select the closest hotel to your location. Once confirmed, call the phone number on your ticket to confirm your pickup details.

Apr 2021

Q:How do I know when and where to meet for my Grand Canyon West Rim Bus Tour pickup?

A:Be sure to call the phone number on your voucher 24-72 hours prior to your departure date to confirm your exact pickup time and location.

Apr 2021

Q:Can I bring my small child on the Grand Canyon West Rim Bus Tour from Las Vegas with Optional Upgrades?

A:Yes, children under 2 years old can join for free as a lap child.

Apr 2021

Q:Can I bring a stroller on the Grand Canyon West Rim Bus Tour from Las Vegas with Optional Upgrades?

A:Yes, baby strollers are allowed on the bus. However, storage is limited, so please notate your request in the "Special Requirements" field at checkout. Also, be sure to re-confirm your request when calling to confirm your pickup details.

Apr 2021

Q:Is the Grand Canyon West Rim Bus Tour from Las Vegas with Optional Upgrades handicap accessible?

A:Yes, there are wheelchair-accessible vehicles with lifts, however, not all vehicles are equipped. If you require an accessible vehicle, please let us know in the "Special Requirements" box at checkout.

Apr 2021

Q:Can I bring my dog with me on the Grand Canyon West Rim Bus Tour from Las Vegas with Optional Upgrades?

A:Service dogs are allowed to travel with the correct and current paperwork. Pets are not allowed on board.

Apr 2021

Q:Is there a restroom on the bus during the Grand Canyon West Rim Bus Tour from Las Vegas with Optional Upgrades?

A:Yes - there is a restroom on the tour bus for your convenience.

Apr 2021

Q:How long do we stay at the Grand Canyon during the Grand Canyon West Rim Bus Tour from Las Vegas with Optional Upgrades?

A:This tour spends approximately four hours at the West Rim of the Grand Canyon so you can explore Guano Point and Eagle Point, as well as take advantage of the many photo opportunities with your hosts, the Hualapai Indians.

Apr 2021

Q:Are there vegetarian options for lunch during the Grand Canyon West Rim Bus Tour from Las Vegas with Optional Upgrades?

A:Yes - There are vegetarian options. Please advise of any dietary restrictions in the "Special Requirements" box at checkout.

Apr 2021

Traveler Photos

Featured review

Brian_P

The entire tour was planned great and very exciting. The bus ride was comfortable and has electrical and usb ports for charging. I met many people and enjoyed the views. Only suggest dress for the terrain. Wear conforitable shoes because lots of walking and uneven terrain. Skybridge was cool also. You can't take any items such as cameras or bags on the bridge but they have professional photographs they take and you can choose posses you want or they will suggest. It was worth it overall for the experience.

Reviews

4.0

6,796 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

Showing 1-10 of 6,796 reviews

The Actual view of the...

Nicholas_N, Sept 2023

The Actual view of the Grand Canyon and the Hoover Dam, the drive was long but what are you going to do

Underwhelming

Jessica_R, Sept 2023

The views were great. I just wouldn’t recommend gray line tours. Our water that was part of the tour was hot. Other tours all had coolers and ours just sat in the sun in front of bus when it was finally brought out. The tour said breakfast but the vouchers that it said we needed were not given and tour guide didn’t know. Not to mention the breakfast was a stop at gas station. None of this was mentioned in brochure. The hot meal for lunch ended up well but it was confusing. The tour guide told us about 2 options. One was just a snack location. The third option we found on our own which turned out to be great. The brochure was very misleading and the tour guide didn’t seem to be knowledgeable about the specific tour he was doing or the current options at the location. Other tours take you to each place and explain what you are getting.

Amazing scenery worth the effort

Warren_T, Sept 2023

Advised that the trip we booked had changed with less than 24 hours notice and we wouldn’t get the river boat as booked. On the day we did actually get the boat trip but unnecessary drama. Coach then broke down after Grand Canyon so had nearly 3 hour delay. However canyon was amazing.

Response from Host, Sept 2023

Hi Warren, Thank you for leaving Gray Line such a nice 4-star review. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions. We are sorry for the mechanical issue you experienced, yet it is nice that we were able to provide the canceled boat ride at the bottom of the Grand Canyon on the mighty Colorado River. On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon. Regards, Michael

Helicopter ride was total in air 11 minutes, had to miss sky walk because it was scheduled too close to helicopter ride.

Dennis_C, Sept 2023

Bus driver was good but but overall very unhappy. It was our 50 th wedding anniversary and was hoping for a better experience.

Response from Host, Sept 2023

Dear Dennis, Thank you for being a Gray Line customer and we are sorry for missing your sightseeing expectations. Normally, there is more than enough time to do everything at the West Rim, we are sorry that due to high visitations on your day that you were rushed. We are happy that you got the unique experience of having a bird's eye view of the Canyon as you descended 4000 feet during your helicopter ride. In closing, we and to again apologize, and wish you all the best in your future travels. Sincerely, Michael / GL Customer Service

Grand Canyon

Sean_H, Sept 2023

Excellent trip and definitely worth seeing plus great value for money. I would highly recommend the trip to anyone

Response from Host, Sept 2023

Hello Sean_H, Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions. On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon. Regards, Michael

Honest Opinion

Solon_M, Sept 2023

I do not recommend this excursion. Although the day itself was fine, the West Rim is just not enjoyable. The stop at the Dam was too far away for much appreciation. The bus didn’t offer much leg room, no cup holders and the charging stations were not working. I feel as if the time could have been spent elsewhere. I have used Viator many times in several states and this was the only disappointing experience.

Response from Host, Sept 2023

Dear Solon_M, Thank you for having chosen Gray Line for your West Rim excursion and we are sorry that we missed your sightseeing expectations. However, since you gave us your honest opinion, we are going to return the favor. If you did not find the views at the West Rim of the Grand Canyon to be not just enjoyable, but amazing, we do not think we could have done anything to really please you, Just to be clear, the Grand Canyon is mother nature at her most spectacular and majestic and whether or not people use us to see it...they should take the time to see this amazing place! Sincerely, Michael GL Customer Service

Even the storms can’t stop our fun!

Ron_V, Sept 2023

We had a great experience! Every thing in control of the company was handled perfectly. Our driver Freddy was prompt, professional and fun. The weather didn’t cooperate with our planned helicopter ride, no fear Freddy was there to make it right and contacted dispatch to start the refund even before we asked. Excellent customer service. Thank you and we will book again!

Response from Host, Sept 2023

Hi Ron_V, Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide Freddy. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions. On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon. Regards, Michael

Not my best experience

Frederick_H, Aug 2023

All cost should have been covered before I arrived and not during the middle of the trip- poor experience. Driver’s communication was less than expected from what I am used to for a viator experience. Grand Canyon was beautiful- it saved this trip from being a disaster.

Response from Host, Aug 2023

Dear Frederic, Thank you for being a Gray Line customer and we are sorry for missing your sightseeing experience. All expenses, except for the fuel surcharge which was disclosed in the booking process, are included. While we are sorry for missing your expectations, we are happy that you enjoyed the majestic views at the Grand Canyon, truly a beautiful and unique place! Sincerely, Michael

Tour Guide and Driver, Lafayette, Is The Best

Linda_R, Aug 2023

Other than the Skywalk, our tour guide and driver, Lafayette, was most knowledgeable, informative, and just a great person to take us on this fun tour.

Response from Host, Aug 2023

Hi Linda, Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions. On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon. Regards, Michael

Great day

Jennifer_M, Aug 2023

Seeing the grand canyon was surreal! Tour guide was informative with lots of great. Tour was just the right length. I was skeptical about the food but it was delicious (pulled pork sandwich and mashed potatoes) and was my son's favourite meal in Nevada

Response from Host, Aug 2023

Hello Jennifer, Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions. On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon. Regards, Michael

Our driver Freddie was...

Alana_G, Aug 2023

Our driver Freddie was knowledgeable, pleasant and accommodating. Excellent driver and guide I recommend him greatlu

Response from Host, Aug 2023

Hi Alana_G, Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide Freddy. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions. On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon. Regards, Michael

Keep the air con on

Amit_C, Aug 2023

The tour itself was good, as were the stops. The queues for the skywalk were very long- an hour an a half and we lost a large amount of our time as the Grand Canyon because of this. Also the air conditioning didn’t seem to be on for the journey back and so it was very long, hot and uncomfortable on the back back to the hotel

Response from Host, Aug 2023

Dear Amit_C, Thanks for being a Gray Line customer and we do hope you enjoyed the spectacular views at the Grand Canyon, it truly is mother nature at her most majestic! We are sorry that the A/C had trouble keeping up with the record breaking heat here in the American Southwest. The summer desert temperatures can take a toll on equipment, but we will be making sure its is checked out and running at it best. In closing, I want to apologize for missing your a/c needs and I want to wish you all the best in your future travel adventures. Sincerely, Michael

2 off my bucket list!

Martin_M, Aug 2023

2 off my bucket list with 1 tour, it was awesome! The bus trip was comfortable and the lunch at the sky restaurant was great. I Definitely recommended this tour.

Response from Host, Aug 2023

Hello Martin, Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions. On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon. Regards, Michael

Too short and too expensive trip, book with other agency

Andraz_V, Aug 2023

We had only 3 and half hours to spend at grand canyon, 1.5h we waited in line to get to the skywalk. There were three viewing points that you can go with bus, but we had barely time to visit only two of them. At the second point we planned to have a lunch that is included in ticket price but they didn’t have any food despite our driver said that we can eat at each viewing point. We were hungry all day. We contacted customer service to get cash back for lunch but they rejected complain.

Response from Host, Aug 2023

Dear Andraz, Thank you for being a Gray Line customer and we are sorry that you felt rushed during your time at the West Rim of the Grand Canyon. Normally the four hours that our tours are at the West Rim are more than enough time for guests to do everything they want at the West Rim. Unfortunately, just like most of the world's tourism attractions, on certain days everything is just busier than normal. We are sorry that this affected your enjoyment of this amazing place. The West Rim of the Grand Canyon is on the tribal reservation of the Hualapai Nation, a native American tribe. Just as Disney operates all venues & attractions at Disney World, the Hualapai Nation are the operators of everything within their Tribal lands. We will pass along your comments about long lines to them. Regarding your missed lunch, even with heavier than expected crowds there should have been sufficient time to visit all scenic points and receive your lunch. Unfortunately, we do not refund for missed lunches due to larger visitor counts than anticipated. In closing, I want to thank you for your feedback and wish you all the best in your future travel experiences. Sincerely, Michael

Most unorganized tour I have ever been on

Regina_G, Jul 2023

Grand Canyon is amazing, hopefully there are better options to go see it though. We purchased the helicopter landing with boat ride and the skybridge option. There is no mention that if you choose these options you will be rushed to do rest of tour and get back to bus on time. Our pickup time was 6:30 a.m., bus did not arrive until 7:10. Not sure if there was a problem with bus but there were warning lights and a beeping the entire time and we averaged about 40 MPH the whole trip. We did not get vouchers for breakfast, had a flyer in seat that said lunch was at 3rd stop but it was really at 2nd stop and we did not have time to go back after we found out. Bottled water was supposed to be provided, nothing was mentioned until I asked at stop 2 and we finally got some at that time. There was 1 small cooler and after everyone on bus got a bottle the rest was hot the rest of trip. There was a very bad language barrier with driver and passengers. We were given times to be back at bus, door was closed and bus moving prior to that time at each stop. Hopefully no one was left but did not seem to have any checks for passengers before leaving. At one stop someone in back of bus let him know we were missing several people. For the price we paid, expected more. I did reach out to Viator on Friday after our tour but have not heard anything back from them. Feel that there should be some concessions for the unsatisfactory experience.

Response from Host, Jul 2023

Dear Regina, Thank you for being a Gray Line customer and we are sorry that you felt rushed during your time at the West Rim of the Grand Canyon. Normally the four hours that our tours are at the West Rim are more than enough time for guests to do everything they want at the West Rim. Unfortunately, just like most of the world's tourism attractions, on certain days everything is just busier than normal. We are sorry that this affected your enjoyment of this amazing place. The West Rim of the Grand Canyon is on the tribal reservation of the Hualapai Nation, a native American tribe. Just as Disney operates all venues & attractions at Disney World, the Hualapai Nation are the operators of everything within their Tribal lands. We will pass along your comments about long lines to them. In closing, I want to thank you for your feedback and wish you all the best in your future travel experiences. Sincerely, Michael

Grand Canyon

jacqueline_n, Jul 2023

The only thing we were able to experience was the helicopter, was said that because the pontoon boat was canceled and that champagne would be served champagne. Not true. We didn’t get to see anything, no tour, no photo stop at dam. Now Grand Canyon tour or skywalk because we had no time! Not even a lunch. Because we couldn’t get to them. So all we did was helicopter ride. 16-1700$ Could of taken the three of us on a helicopter trip for less then 500$ so I would not recommend this package. It really was a disappointment for my wedding.

Response from Host, Jul 2023

Dear jacqueli, Thank you for being a Gray Line customer and we are sorry for missing your sightseeing expectations. Most guests seem to think that our Grand Canyon helicopter flights are a great value and quite enjoy the experience of having a bird's eye view as they descend nearly 4000 feet to the bottom of the Grand Canyon. Our West Rim helicopter providers is one of the largest flightseeing helicopter operator's in the world and is known for both excellent service and reliability. In closing, I want to wish you all the best in your future sightseeing adventures. Sincerely, Michael

Bucket list

LaShawn_B, Jul 2023

It was amazing 👏 😍! The views were undiscribled a must see !! Our driver Derek was amazing!! The Grand Canyon has been om my bucket list for years !

Response from Host, Jul 2023

Hello LaShaw, Thank you for leaving Gray Line such a nice 5-star review. We are thrilled that you enjoyed your day with us and our driver/guides Derek. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions. On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon. Regards, Michael

breath taking!

Sharon_M, Jul 2023

The Grand Canyon was Gorgeous! I've always wanted to visit. It was a great experience. The tour guide (Derrick/"transportation specialist") was exceptional!

Response from Host, Jul 2023

Hi Sharon, Thank you for leaving Gray Line such a nice 4-star review. We are thrilled that you enjoyed your day with us and our driver/guides Derek. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions. On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon. Regards, Michael

Well spent time. Bus...

Debra_G, Jul 2023

Well spent time. Bus driver didn’t know if our 2 meals were included in our package and we just didn’t get breakfast. We were told to go straight to the sky walk which we spent over 2 hours in line. We then found out that we could have gone to the other two points then come back to the sky walk, this way the line would have been shorter. We only got though the skywalk line in time to get back to the bus to head back. It was hot even on the bus.

Response from Host, Jul 2023

Hi Debra_G, Thank you for being a Gray Line customer and we are sorry that you had issues with the shuttles at the West Rim of the Grand Canyon. All of the services at the West Rim, including the shuttles and the food service, is operated by the Hualapai Nation. They are the native American tribe on whose ancestral land reservation the West Rim is on. As we do not operate the shuttles or the restaurants, we are unable to provide a refund for the slow service. It is the same situation as if a tour company took you to Disney and you were not able to do everything. We are very sorry that this affected your day and we will be passing your thoughts along to the Hualapai. In closing, I want to wish you all the best in your future travel experiences. Sincerely, Michael

Indian rip off

Deano_I, Jul 2023

The bus and Driver were fine but he was 15 minutes late on my pickup the bus ran out of water the tour has no awnings on certain trails with blaring Sun the food and everything inside is triple overpriced I would not recommend the trip for that if they're making $25 for lunch per person and give you 2 oz of meat 1/3 of an ear of corn and one scoop of instant mashed potatoes it was totally overpriced and you don't even sit in an air conditioned room you sit on benches that hurt they surely can afford to put some awnings on the trails that lead up to them Etc also one of the stations was not open to the public yet that was not disclosed before I paid for this tour

Response from Host, Jul 2023

Dear Deano_I, Thank you for being a Gray Line customer and we are sorry that we were 15 minutes late picking you up. When your work around the busiest tourism corridor in the world sometimes delays due occur usually the result of unscheduled road works, heavier than normal morning traffic or difficulty locating guests at a previous pickup point. We are sorry that this affected your day. Regarding, uncovered paths and pricey goods at an attraction- at Gray Line we don't operate the Grand Canyon attractions, yet I think most people understand that when you go to remote nature attractions you will probably be exposed to...nature. And the costs of providing services in remote areas is one of the reason that the West Rim might be considered pricey, but that is also true of the other world's attractions like Disney or Broadway. In closing, we are sorry for missing your expectations and we do want to wish you all the best in your future travels. Sincerely, Michael

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