Hi Breonna,
I'm sorry you feel like you didn't get your moneys worth for this experience. I do know that we sent you a text message the day before your experience with all of the details, including check-in location, check-in time & itinerary. This message was sent to the phone number you provided. Also, upon purchasing this experience, the check-in location and time was selected by you. That same information was on the confirmation email you received when you purchased it.
For that, I do feel that we conveyed the tour details to you in a timely manner.