You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Traveler Photos
See more
Reviews
4.0
82 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
0
0
0
0
0
Reviews by Viator travelers.
Showing 1-10 of 82 reviews
Excellent experience!...
Kim_G, Sept 2023
Excellent experience! Highly recommend this tour. It was very easy to get around and crowds were not bad.
Poor Viator performance
Peter_K, Sept 2023
This was a failure. We were unable to access our tickets off ANY of the many messages you sent us. We did see a form of voucher but it lacked the needed QR code and stated atop "This NOT your ticket". We had to buy our own Tix and Musee' was very sympathetic stating " we have frequent issues with Viator ".
I think a full refund is the only fair conclusion.
A must !
Mouvielle_C, Sept 2023
Fast and easy entrance! It was sooo crowded for the ticket line the best is having priority entrance.
What happened and why?
Genice_F, Sept 2023
I never received my passes. I tried multiple times to contact the local phone number and the automated system would just hang up. After buying new tickets, I asked for a refund from Viator. They said they'd provide one, but they haven't confirmed my refund yet, after 2 days.
D'Orsay Museum is a must...
lkmk3k, Sept 2023
D'Orsay Museum is a must see. Unfortunately you need to pick a time slot to visit which is different than the last time I visited Paris. We went an hour earlier than our time slot and did not have any problems. Would recommend.
Well worth the visit
Jacqualin_B, Sept 2023
Booked the day before to visit with a few friends- super easy to book the tickets online
Priority line was very quick and efficient, passing through security quickly
Great range of artwork and exhibitions
The building is stunning was a fascinating history
Quick and easy access
Phoebe_P, Sept 2023
Super easy to get into the museum with a dedicated fast track lane. Not sure I would care as much in a different season, but with the weather so hot right now… it’s nice to keep the energy bank full for all the walking around the museum
Loved Van Gogh and much more at d’Orsay
Robin_C, Sept 2023
Priority admission worked, I was able to get a same-day ticket for 2 PM. Instead of waiting in the long line at C, I went around the corner to line A and got right in with my priority ticket (prepaid at & time is priority). It’s a great museum but if you want to see the Impressionists go straight up to the fifth floor and start with Van Gogh and work back and down.
Certainly a worthwhile experience for anyone visiting Paris.
Steve_P, Aug 2023
Viewing of the clocks, and seeing The Starry Night. But there is so much art to see. Also enjoyed the cantina on the 5th floor.
Great experience.
Michael_C, Aug 2023
The restaurant in the d’Orsay Museum is a must do. Room is from a time when dining was an artful experience fit for royalty.
Good experience
Curtis_M, Aug 2023
Very nice museum, managed very well. I was expecting bigger things, so maybe my expectations were too high. If u like impressionist painting and Victorian pieces, u will love it.
Tickets too hard to redeem
Leslie_C, Aug 2023
The museum is amazing. The artwork is awe inspiring & the restaurants are good. My problem is with Viator. The ticket was hard to redeem. I’m lucky one of the ticket takers new how to find the link but it took a long time and felt like I was looking for a hidden treasure.
Well worth paying for the...
Karen_L, Aug 2023
Well worth paying for the priority admission, especially with teenagers. We went straight in at our allotted time and had a fabulous day seeing everything. This is a really great museum to see and in some ways more enjoyable than the Louvre.
Ticket problems
Larry_A, Aug 2023
Museum was wonderful. However, I was only sent one ticket instead of two. The guard was kind to us to let us in
Perhaps the best Art Museum in the world
Jeffrey_S, Aug 2023
Too much to see in a two hour visit. Every time we made our way to the exit we spotted something more we had to see. A truly great museum.
Excellent visit, higly recommend
Miriam_W, Aug 2023
The collection was spectacular. We really enjoyed this museum as much as the Louvre.
Highly recommend.
Great experience
Dave_R, Aug 2023
Skip the line feature was amazing. It made entering the museum so much easier and faster. The museum itself was amazing! Well worth the trip.
Trusted provider for a rich experience at Musee D’Orsy
Dudley_C, Jul 2023
The ticket allowed us to jump the queue . We were allowed in 30 minutes before official opening. On that basis alone, we highly regarded this service, as promised the provider sent us a link 24 hours prior with easy instructions to follow if we experienced difficulties. In our case we did and the provider immediately responded to our email with the electronic ticket attached. So my take is that you can trust this provider and dodging the queue and getting to Musee D’Orcy early is highly recommended.
Freat experience and we are glad we saw the museum while we were in Paris.
Cynthia_H, Jul 2023
The many varieties of painting and sculptures. Viewing the the floor exhibits from the higher levels.
Technology screw up !
SherylS_C, Jul 2023
We could not access our tickets! The link provided DID NOT work! We stood there for over an hour waiting to talk with multiple people in your help center. The link NEVER worked! Finally someone sent the entry bar codes to my daughters email. I always try to print a backup but since they are not available until 24 hours prior to entry.. we did not have access to a printer for a backup ! This was clearly a technology issue with your company. I will think twice about using you again for any future travel.