The Hell's Gate Experience

Tikitere, New Zealand

From US$65.04

Select Date and Travelers

Free cancellation
Up to 24 hours in advance.
  • 2 to 3 hours (approx.)
  • Offered in: English


Learn more about Rotorua’s culture and natural history when you visit the Hell’s Gate geothermal park. Simplify your visit by pre-purchasing your entry ticket. Take advantage of the included guided tours, which includes a self-guided option if you’d prefer to go at your own pace. Try Maori carving in the carving house and soak in the geothermal waters, if you like.
  • Includes the carving activity, guided tours, and mud foot pools
  • Bring your bathing suit to use the mud baths and sulfur spas
  • A must-visit attraction in the central North Island
  • Plan to spend between one and three hours here

What's Included

  • Guided or Self-Guided Geothermal Walk
  • Bathe in Mud Bath & Sulphur Spas
  • Complimentary Māori carving and Mud Foot Pool
  • Food & Drink
  • Towels & Swimwear

What To Expect

Hell's Gate Geothermal Reserve & Mud Spa

Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
  • Not recommended for travellers with heart problems or other serious medical conditions
  • The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
  • Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.
  • Most travelers can participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Traveler Tips

The area looks so weird and alien because of the hot pools and the surrounding sulfur oxide deposits, and is definitely worth experience.


84 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers.
Showing 1-10 of 84 reviews
Bear mud bath and spa in Rotorua
Don_R, May 2023
The best place in Rotorua for mud bath, spa! Friendly stiff, clear information and instruction enabled us to enjoy our visit a very memory one. The shower area was spacious and with all important necessities.
Fantastic day
Karen_K, Apr 2023
Staff were very accommodating and happy. Loved our day very much. Well worth the ticket price. Great Day
Super cool experience
Aline_J, Apr 2023
The Hell’s Gate geothermal park offered a wonderful mix of nature, information about geomorphology, history and wellness! I’d personally reccommend getting the Hell’s Gate Experience, so you can tour the park and enjoy the spa
Refreshing and informative
David_T, Apr 2023
Mud bath was refreshing and therapeutic. Talks were informative and interesting. They gave us a better idea of nature in NZ and what is valued.
The tour was very...
Liz_R, Apr 2023
The tour was very interesting and we really enjoyed the mud bath and thermal pools. Thanks to hells gate we will recommend your tour to all
Awesome time
Susan_M, Mar 2023
The tour was fantastic. Loads to learn about this area. The baths were an experience. A must do. But dont get the mud nbn ear your eyes they sting
Great experience even without the carving
Lisa_N, Mar 2023
It was great to walk around the reserve and experience the different types of natural geothermal springs. The mud pools and spas were great. I was disappointed to miss out on the carving experience. I specifically bought the experience for that.
Amazing and Inspirational
Cindy_M, Mar 2023
An Amazing and Inspiring place. Loved every moment. The staff were very friendly, efficient and professional. I saw reviews about your clothes getting ruined etc. I decided to rent a towel and bathing suit. GREAT idea!!!! All of the suits are professional cleaned and there are several styles and sizes to chose from. (Women) Very easy and no washing or having to take back to your hotel wet clothes that should be washed. Easy changing areas, also, your personal items were safely secured. Go early! It gets busier as the day goes on. Highly recommend!
GARY_J, Feb 2023
enjoyed the geothermal tour, the guide was very knowledgable and entertaining allowing us plenty of time to take pics and vids en route, the mud spa was fun with two separate oportunities to get muddy with the mud baths and mud foot pool though i would have loved it if the pool we went in was just filled with mud for a proper mud bath i was also lucky enough to see the adjacent gueyser go off when i was splashing around in the mud foot pool
Fantastic place to visit!!
Matthew_C, Dec 2022
This was an unreal experience! The geothermal activity was amazing to see up close and their were gorgeous trails along waterfalls. Words and pictures can’t do justice to how amazing it is in person. The carving was really cool and finishing with a mud bath was fantastic. I was with my 8 year old son and he had a blast!
Not worth it
Fabio_T, Dec 2022
Very poor experience. The smell was unbelievable ( i know is Mother Nature but can’t say it was pleasant). The reception staff was very nice but the 2 boys dealing with Mud pools were actually rude with my family. No proper changing room, looked like the city council swimming but at 10 time the price. Simply not worth the money for what you get, based on my personal experience.
Hell's Gate was awesome... the walk and the mud pools!
Shannae_C, Oct 2022
Hells Gate was definitely an experience... to see all the mud pools and sulfur pools was nothing like i'd seen before. Then after the 2km walk, no better way to relax than in the mud pool yourself... such a great day
It was amazing to have a...
Sudaporn_H, Sept 2022
It was amazing to have a walk up close throughout entire property and see the earth is boiling underneath in various degrees which producing different degrees of hot mud everywhere. There was a rainforest with waterfall situated within this property and trees around there were vibrant and colour full. We tried mud spa and following soaking in sulfate pool. It was superb! We were glad we had done it. Highly recommend, otherwise; you have not really arrived in Rotorua.
Awesome time, will be back in a heartbeat!
Andrew, Sept 2021
Fantastic service!! Had the whole place to ourselves and would highly recommend the Geothermal Reserve walk plus the Mud Spa.
A Worthwhile Experience!
Vishney_A, Sept 2019
Definitely try to book the 12:50pm shuttle so you can make it in time for the 1:30 guided tour. Our tour guide, Tu, was knowledgeable about both Maori history and legend, as well as geothermal science, and made the whole tour feel very personal. He also taught us how to carve after the tour. The area looks so weird and alien because of the hot pools and the surrounding sulfur oxide deposits, and is definitely worth experience. It was incredibly fun to cake yourself in the mud bath afterward, and the sulfur spa was a perfect way to end a long day. Make sure to rent a bathing suit and towel if you are doing a mud bath, and afterward pack your clothes in a small bag separate from the rest of your things or it'll make other clothes smell in your luggage.

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